Chronoman 08/01/20
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Love the watch. The band is falling apart.

I wear the watch daily. Have had it for 3 years and the leather band has deteriorated to the point where it needs replaced. I ordered a new band from Citizens since it is not covered by any warranty.

Citizen Response Thank you for your feedback. We are glad to hear that the Citizen Chandler is your go-to watch that you like to wear every day! When worn daily, the leather band may break down over time, especially if exposed to lotions, perspiration, or other chemicals. Your new band should arrive shortly, and you can continue to enjoy your timepiece.

Citizen 07/15/20
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Fine watch, poor strap

This is fine watch, marred by one manufacturing defect, and one design defect. a) 5 1/2 years after I received this watch new as a gift, and as another reviewer noted, a glued joint of the watch band failed. It is a fold under the buckle, which secures the buckle. The contact cement which held this joint is visible so I can conclude that the cement was too wet, or too dry, when the joint was completed. b) the date numeral is too recessed in the date window, making the date challenging to see unless your lighting is shining squarely into the date window. Aside from these factors it is a lovely, precise, high quality time piece. I've gotten used to the date window, but wish the added annoyance of failure of the strap did not occur. Clearly this is a defect that should not be present on an otherwise fine watch.

Mikeyspadaro 03/13/19
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battery not working

Hello I love this watch battery is not working long second hand is ticking but nothing else I charged for many hours...

Mrugesh 11/16/18
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poor strap quality

I bought the watch few years ago and I really loved it. however, the leather strap is not durable enough to tolerate the normal wear. the glued strap part near the dial got detached just by normal use. also the customer service is so poor, i have not received any response regarding this issue. The new strap costs $80 which is too high !!!!