After about 2 years time, I had to send to Citizen's warranty factory repair facility in CA, February 2020. From the time I returned the watch and received back, it was 10 days. I advise you to keep the original receipt and have registered via Citizen's website. It saves any questioning with enclosed paperwork, with the warranty shipment. Citizen is the BEST. My original review was 2+ years ago.
I have waited a few years to be able to get this watch, I saw pictures of it and have wanted it ever since. Well Citizen you have NOT let me down. This is by far the best watch I have ever had. From design to quality, it's top notch. Thank you and I'll see you soon for another watch!!
Citizen Response
While beautiful, it is very complicated to use (all functions).
Very beautiful watch. Accurate to the second. Very easy to set up.
If you’re looking for a beautiful watch that is well-built, quality, and feels great; This is the watch for you. It’s not to bulky or to slim, it’s just right on the risk. Great materials on the band and the movement is super precise. Great colors and stands out . Strong glass .
I have had mine almost 2 years and Is in perfect condition and there is not a single scratch in the screen