Weak 04/08/23
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Amazing timepiece, devastating strap

Absolutely love the watch, great for quick timezone changes and remains incredibly accurate in Europe and North America. My big complaint is how brutal the strap is. I have had 3 fall apart, like leather rip off, in only 5 years on a watch I never get wet and only sweaty when I'm flying. I don't like the extra $100 annual fee of strap replacement on such an otherwise wonderful timepiece.

Cornelix 04/15/19
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Lovely watch but......

Got this 2 years ago at Christmas. Amazing looking watch. Looks even better than it does in the pictures. I can’t wear the watch every day because of my job and because I’m getting skin rashes from metal. So I got this one basically for weekends. When I first noticed the battery won’t last from one weekend to the next even though it was full I sent the watch in for service, maybe get a new battery, idk. I got it back untouched with note that I didn’t do a proper reset on it. Took the book, did the reset, same thing. So I gave up. I was gonna manually set the watch when I was gonna use it. All together maybe had the watch on my wrist for about 50days in the past 2 years. Back of the leather band cracked after 5 or 6 times on hand. The watch was never in contact with water. Setting it up manually requires the manual all the time. I live in Toronto, so if set up time zone being NYC is showing The time being 5 hours earlier. I love the appearance of the watch, everything else is just painful.

Jumbo 04/12/19
Verified Buyer
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Did I make a mistake?

I love the way this watch looks. It’s why I bought it, but I’ve had it 4 or 5 days and it still hasn’t synced to the correct time.

Joshv 07/27/18
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Great watch, band fell apart

Really like the look of the watch. Overall it functions well. Auto set time feature does not work often. Outer rim of watch scratches somewhat easily. Biggest gripe is that the band, which was a big selling point for me, has really not held up, which for a $600 watch is pretty lame.

Mourad 01/13/19
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Bad experience

I just had a bad experience about fixed the time , and I get back twice to the retailer store to help me , but still I am not satisfied or happy about it , and I will switch it to different Blue Angel .. The leather is very weak and uncomfortable in men hand , the hand minute is not match the hand second and I hate that .. the calendar is funny when tern the next day to the right date ..nothing work for me !.. I got back to my old Blue angel Skyhawk Eco drive AT till the retailer receive new inventory as manager promised soon .. nice and beautiful design and features but I am sorry to tell with less quality .. I do not recommend it .. store manager told me I do not receive the signal in my area and I should fix the time manually ! Do you believe that when I live 20 miles from Down Town Miami ..!

Flfrank 01/12/24
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Band fell apart

Band fell apart; poorly made. $63 + 11 s/h for a new one. I expect more from Citizen.

Biswajit 06/23/20
Verified Buyer
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Not up to the mark

There was a visible yellow spot on the dial. It seems quality control is terrible.