Pablojr 08/20/23
Verified Buyer
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Lost a customer

I just returned a new watch due to an unfortunate experience. Citizen couldn’t ever get the band with my requested size correct.

Rwarren 07/04/22
Verified Buyer
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Broken right out of the box and purchased directlc

First time out of the box to just set the time. Crown will not retighten to the Watch case which doesn’t allow it to be waterproof. Purchased directly from Citizen.com on June 13 and right out of the box it’s broke. I have 20+ Eco-drives and know exactly how the crown works.

Solo P. 07/16/24
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Ugly watch

Got this as a gift. I am a huge fan of Citizen eco drive technology and a major fan of aviation watches. But I was disappointed with this watch straight out of the box. The giant loose bezel blends in with the rest of the exterior offering zero contrast to what could have been a beautiful design. The dull blue color of the face diminishes the pop most blue faced watches that I own tend to offer. The trapezoid shaped chronographs were also not my favorite. I know why they chose that shape. But round chronographs look far better. Kind of like the ones used to emulate the aircraft instrument panel on their Blue Angels watch. Those look way better. The red lines look out of place and blend in with the second arrow. I didn’t care for the white 12&6 at the top and bottom. They just don’t look good. All in all this may be the ugliest watch in the citizen Promaster Air lineup. I will be returning this ASAP.

Mark 12/13/21
Verified Buyer
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Bezel function

The bezel is free wheeling. I expected it to function like my Citizen dive watches, with clicks that holds it in position until you move it. But it does not. I find this very disappointing

Mrcrowley 10/19/21
Verified Buyer
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Red lines on the face ruin the watch!

I only have 2 issues with the watch, one is the second hand is hard to see & should ALL be red. Also, the red lines on the face of the watch should not be red but white instead. the red lines cover up the second hand! It gets lost due to the second hand is so thin. Couldn't see that on line when I purchased it so, I probably wouldn't have bought it in person. Although; I do love the watch as a whole. It's a mans watch for sure. The size & weight is just right. I'll probably not buy on line again just cause I'm not 100% in love with this watch. Its the little things... pay attention citizen. It's a beautiful watch but one minor flaw ruins it!

Citizen Response We appreciate your feedback on your new Promaster Navihawk timepiece. The design is inspired by a U.S. pilot’s military flight featuring a blue and black dial with hints of red and white luminous hands and markers. It’s great that you love the watch overall, and we do offer a 30-day return window so you can feel confident about your purchase. Finding a watch online is for your shopping convenience, and perks include free shipping and returns and complimentary band sizing, exclusively at Citizenwatch.com. Best of all, we have the largest selection of timepieces that you may not find anywhere else. We will reach out to you through email to find out more about your experience.

Diver 09/02/23
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Fantastic watch !

Just bought the Citizens, Promaster Navihawk AT. Great watch, excellent Style for my taste and needs. I do not think that it is overwhelming or confusing to read. Only draw back is no manual, went on line directs me to a different watch. Would have been great to understand all the functions and abilities of the watch. Overall great watch, and you Bo not need to blow a lot of money.

Taha 08/13/23
Verified Buyer
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Almost there

Beautiful Watch also Entertaining to play with different functions or features Lumes not strong or captivating like other Citizen watches in the Promaster dive Series Wish they made this in Titanium this is a watch to keep for life time

Kyle 12/24/22
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Great, but loose outer bezel apparently by design

Beautiful, functional watch overall, as expected with Citizen. BUT, the rotating, outside navigational bezel is far too loose and moves far too easily. I like to keep the "N" pointing up but it keeps rotating with daily wear. Should've been made tighter or had notches or "clicks" that dampened movement. Only reason not 5 stars.

David G. 03/02/25
Verified Buyer
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Lee

Great looking watch. Nice heft and the bracelet is very comfortable. This is my second citizen I own. The only issue was I had it sized for a 7 inch wrist but it was too tight . I double checked my wrist size and it is 7 inches. I had to add a half link. Other than that I love this watch. Highly recommended. I will order more Citizen watches in the near future.

Mark 12/05/24
Verified Buyer
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Very nice addition to my watch collection

Beautiful watch. Very functional. Every part perfect, though I did have to add a link back in to the bracelet to get the right 7-3/4" fit. Being able to remove the "China" sticker was a nice touch. So, why aren't there any gold Promaster atomic timekeeping watches with a bracelet...