Pablojr 08/20/23
Verified Buyer
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Lost a customer

I just returned a new watch due to an unfortunate experience. Citizen couldn’t ever get the band with my requested size correct.

Rwarren 07/04/22
Verified Buyer
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Broken right out of the box and purchased directlc

First time out of the box to just set the time. Crown will not retighten to the Watch case which doesn’t allow it to be waterproof. Purchased directly from Citizen.com on June 13 and right out of the box it’s broke. I have 20+ Eco-drives and know exactly how the crown works.

Solo P. 07/16/24
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Ugly watch

Got this as a gift. I am a huge fan of Citizen eco drive technology and a major fan of aviation watches. But I was disappointed with this watch straight out of the box. The giant loose bezel blends in with the rest of the exterior offering zero contrast to what could have been a beautiful design. The dull blue color of the face diminishes the pop most blue faced watches that I own tend to offer. The trapezoid shaped chronographs were also not my favorite. I know why they chose that shape. But round chronographs look far better. Kind of like the ones used to emulate the aircraft instrument panel on their Blue Angels watch. Those look way better. The red lines look out of place and blend in with the second arrow. I didn’t care for the white 12&6 at the top and bottom. They just don’t look good. All in all this may be the ugliest watch in the citizen Promaster Air lineup. I will be returning this ASAP.

Mark 12/13/21
Verified Buyer
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Bezel function

The bezel is free wheeling. I expected it to function like my Citizen dive watches, with clicks that holds it in position until you move it. But it does not. I find this very disappointing