Mrcrowley 10/19/21

Verified Buyer

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Red lines on the face ruin the watch!

I only have 2 issues with the watch, one is the second hand is hard to see & should ALL be red. Also, the red lines on the face of the watch should not be red but white instead. the red lines cover up the second hand! It gets lost due to the second hand is so thin. Couldn't see that on line when I purchased it so, I probably wouldn't have bought it in person. Although; I do love the watch as a whole. It's a mans watch for sure. The size & weight is just right. I'll probably not buy on line again just cause I'm not 100% in love with this watch. Its the little things... pay attention citizen. It's a beautiful watch but one minor flaw ruins it!

Citizen Response We appreciate your feedback on your new Promaster Navihawk timepiece. The design is inspired by a U.S. pilot’s military flight featuring a blue and black dial with hints of red and white luminous hands and markers. It’s great that you love the watch overall, and we do offer a 30-day return window so you can feel confident about your purchase. Finding a watch online is for your shopping convenience, and perks include free shipping and returns and complimentary band sizing, exclusively at Citizenwatch.com. Best of all, we have the largest selection of timepieces that you may not find anywhere else. We will reach out to you through email to find out more about your experience.

Pablojr 08/20/23

Verified Buyer

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Lost a customer

I just returned a new watch due to an unfortunate experience. Citizen couldn’t ever get the band with my requested size correct.

Rwarren 07/04/22

Verified Buyer

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Broken right out of the box and purchased directlc

First time out of the box to just set the time. Crown will not retighten to the Watch case which doesn’t allow it to be waterproof. Purchased directly from Citizen.com on June 13 and right out of the box it’s broke. I have 20+ Eco-drives and know exactly how the crown works.