Could be Nice Watch if it were built with quality

Got this watch for the style and the Citizen name. I'm disappointed however because the black finish is wearing off. I've had this thing for maybe 5 months and don't even wear it daily, I have no idea why this would happen. Citizen didn't seem to want to do anything. They said it wasn't part of warranty.

Lacking quality

The finish of the band wore off in about 6 weeks. ‘Not covered by warranty’. I work in an office FFS.