Bhurley52 08/14/18
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The Good and Bad

I bought this watch because I had heard that Citizen made good quality watches. I purchased the watch in January of this year, by June it had quit working. My contact to the online retailer was of no use and the local watch shop could not repair the watch. I am left to use my cellphone to let me know the time. However, I would prefer to use a watch.

Citizen Response Hi bhurley52, I'm sorry to hear about your experience. We stand by the quality of our timepieces and back our commitment with our 5-Year Limited Warranty when you purchase Citizen from one of our authorized retailers. I will send you an email and we can work on finding a solution for you. Thank you for being a valued Citizen customer.