I've loved the watch but the band broke within the first year. Cost to replace it - $65.00! Not pleased.
I bought this watch for my boyfriend less than a year ago and he wore it normally. The band snapped in half randomly while he was wearing it one day and is now unwearable. When I reached out to customer service to get it repaired I was told the 5 year warranty would not cover it and there was nothing they could do. For such an expensive watch you would think that the company would cover a replacement of the band rather than fight over language in the warranty.
I bought my watch on Amazon, but I adore it nonetheless. I've had it for well over a year now. The lightweight design and sleek style are really just the beginning. It feels like I'm not wearing anything. This watch is suitable for just about anything life throws at you. Whether it's a trip to the gym, an average day at work, or a night out with friends, this watch will definitely hold true to the standards of excellence it was crafted with. I wear mine every single day and my wrist feels incomplete without it. It's incredibly accurate and I can tell the time easily even in a fully darkened room. My grandfather first introduced me to the exquisite style of Citizen when I was young and I knew then that I would forever be a Citizen customer. Truly, this watch is an absolute masterpiece!