Everything I had hoped for

I had wanted to replace my 30 year Citizen dive watch with a newer model that was more streamlined and could be worn everyday. This sport model is elegant looking and catches the eye, and I love the fact that it will never need a battery.

Beautiful "Fine Arts" design.

I have had The Blue Beauty for years. Simply clean and elegant, yet so easy to read day and night. I had a scratch on the face of the crystal, and when I sent it to Citizen's Torrance service center in CA, they didn't just repair it - they polished the watch inside and out. It came back looking absolutely brand new. I am grateful for their top-notch services, and I love this watch.

Great watch!

I love the way this watch looks. After shopping many watch companies, this is the one that caught my eye. This is my first Eco-Drive watch and I’m very impressed!

Smooth refund

The watch did not keep time and was defective so I requested a refund. The process was smooth and I am expecting a response soon. So far my refund request has been accepted I mailed the package with the labels emailed to me. Process was smooth and customer support walked me through the process. Great customer care we were just not happy with the watch.

Attractive solid watch

I was happy with the midnight blue background for the watch face. It is extremely clear and functional. The case feels very solid. It was easy to set the date. The amount of light it requires is less than I thought it would be. The band material is somewhere between a rubber and a plastic feel, and it seems sturdy enough to last a long time even with use during sports and workouts. I have had another Citizen eco watch for some years, but its battery stopped holding its charge very well. I'm hoping this new one has a better battery technology that will last more years.