Happy, but...

I was happy to be able to buy my new Citizen directly from the company (online). It gave me peace of mind to know I was getting authentic Citizen quality as I have been a customer for years. However, the tip of the band - the part that loops through buckles - appears to be a bit frayed and I am concerned it will look shabby soon. Not sure if this is a defect or to be expected. Additionally, the band I selected is a bit darker than the one I viewed online. Regarding the watch, it’s True Citizen awesomeness - just some concerns about band.