Saintjames 02/07/21

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GMT doesn't work

This is a great watch, but the GMT doesn't function properly. Ive notified citizen, but no response. I set it for 5 hours ahead, which is GMT time for east coast. It doesn't move accordingly. It lags behind and the next day its 6 hours behind. I do like the link adjust on the clasp for wetsuits. The bezel is plastic, sort of disappointing. Its a good watch if it actually worked.

Citizen Response Thank you for your feedback. We are sorry to hear that you are having trouble with your Promaster GMT Diver watch. It is a great and stylish watch with advanced features. We saw that you recently emailed about the issue you are having. Your satisfaction is important to us. We have reached out to our expert technical support team to contact you as soon as possible so that you will be able to enjoy your new GMT timepiece.