DISAPPOINTED

I purchased this watch as a gift for my husband. He loved the way it looked and fit, & he was excited to wear it when swimming in the pool and ocean along the Jersey Sore. The first 3 times he wore it, all was well. Then, as we began to swim together a few days ago, he noticed that his watch had fallen off. We searched and search but never found it. There is no safety catch. Therefore, it must have gotten unhooked somehow and then just floated down and away. We called Citizen immediately and expressed disappointment that a sports watch—meant to be warn for water activities, etc—had no safety latch. We assumed that the clasp must be tested and tested to insure its strength. Clearly, that was not likely. We would not recommend this watch unless a safety clasp is added in the future. We hope that Citizen will reimburse us or give us full credit towards the purchase of another sport watch. I own 3 Citizen eco-drive watches, and recently purchased another one a couple of weeks ago. My husband has one eco-drive, & I had purchased the sport watch for him 3 weeks ago… The watch didn’t “make it” for long.