Very nice

Watch is very nice, but arrived with a blemish on the watch face and ended up returning. Bought for a specific event and was unable to wear it, so ended up just returning and not requesting an exchange.

Favorite watches

My 20 year old Eco Drive finally said "goodbye." I found an older 25 year old one in my bureau, put in a new battery and it started right away. I sent the Eco Drive to Citizen repair. I was contacted by them saying the Citizen Eco Drive was not able to be repaired. They sent a letter with a credit I could use when buying a new Citizen watch. Eventually, I found the Eco Drive model I wanted, ordered it, using the credit dollars. I am most pleased with my new purchase. Customer Service was great. The representative helped complete my order process in a most professional manner. Thank you Citizen!

Immortal

I bought my current ladies' eco-drive day/date watch about 8 years ago after my new puppy ate my previous Citizen watch - she managed to crack the crystal and swallow half the bracelet. My current watch is beautiful and I think, immortal - it has survived two full hot water extra dirty cycles in the washing machine and emerged as beatiful and as accurate and beautiful as new. Citizen offered to service it free of charge but I saw no need and it is still as good as new.