Watch/customer service

Band was uncomfortable and the watch itself was too small for my liking. That’s my own fault, as I should have confirmed the size prior to ordering. Not a terrible watch just not to my personal liking. I returned it and the return process was extremely efficient and timely. Great customer service.

Great watch for small wrists, but band is not so.

Bought the watch because I like a small diameter face and day and date. The band leaves much to be desired. If I saw the band holes in the picture I would not have bought the watch. Because I have a skinny wrist I usually punch my own holes in the band, can't do it with the pre-made wholes you have. You should have shown them in the picture. Watch is fine, band not so.

Watch over me.

Had the watch fo less than 2 months. The delivery went extremely well. The watch is accurate and reliable. Had a learning curve with the band. It's not easy to use like a flex band is and next time if there is one, I will not get a strap band.

Great features.

I bought it for myself and I like it but only one thing it does not keep the date right the date is wrong when there are 30 days or31 days or 28 days in a month. You always have to change it to the right date. The time works good on the watch.

No glowing review

I got this watch for Christmas. I got it hoping the dial had good illumination. It doesn't. Besides that it runs fine.

Nice watch, ugly band

Just bought the the watch so haven't worn it much. Is accurate so far. Bought it because of the eco-drive so I expect to like it even more in a couple of yers when I won't need to replace a battery. I thik the bad is ugly and it was worst in real life than it was in hte picture. Had to replace it.

Too Short

I purchased the watch several months ago. The only feature of the watch which is suspect is the length of the watch band. It is way too short for a mature man!

Nice watch... tiny band

Perfect watch. The band is way too small.

Love watch - strap not so much

I bought this watch for my first experience with Echo-drive, and am happy with that functionality. Not crazy about the stiff strap - replacement coming.

Great Value Everyday Watch with a Few Missed Details

The Citizen BM8180-03E is a solid everyday watch and a great value overall. On the plus side, the Eco-Drive is super convenient—no battery changes to worry about. The watch looks great in person, has a clean field watch style, and the price point is very reasonable. I also really like the day, date complication, which makes it more practical for daily use. Timekeeping has been very accurate as well. The 37mm size is a bit small by modern standards, but still very wearable and comfortable for everyday use. Build quality feels good for the price, lightweight but not cheap, and it’s a versatile watch that works well casually and with different straps. That said, there are a few downsides. The strap it comes with is pretty stiff and uncomfortable out of the box, though that’s an easy fix. A bigger issue for me is the crown, t’s not screw-down, which would have added a lot more confidence. Even though it’s rated at 100m water resistance, the lack of a screw-down crown doesn’t really inspire confidence for water use. Also, the lume is disappointing. It looks great and has a nice blue color initially, but it fades quickly and isn’t very visible in low light. Another minor downside is the mineral crystal, it would’ve been nice to have sapphire for better scratch resistance, especially since some competing watches in this price range offer it. Overall, it’s still a good deal for a nice-looking, reliable watch. Just a few small improvements, better strap, stronger lume, sapphire crystal, and a screw-down crown, would have made it excellent.