Ericb67 01/11/17

Verified Buyer

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Great dive watch, bezel could be a little tighter.

This is a great watch and I use it for diving. My only issue is that I actually use the watch for diving as a backup timing device. While the bezel only rotates one way, it does seem to move with the slightest touch. It's not THAT big of a deal as it would only increase my safety margin if I had to rely on the time, but it would be better if it stayed in place a little better. Otherwise, build quality is top notch, far better than most watches in this price range. If you don't dive, don't worry about the bezel, but if you do you should be aware.

Coryh5 09/03/18

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Leaked water

Bought this watch for surfing. Noticed condensation behind the crystal after 3 weeks of purchase. Would have thought this watch would be more durable. Hoping Citizen makes this right.

Citizen Response Thank you for taking the time to write us and sharing your experience. We appreciate the feedback and have forwarded your comments to the proper department. For the condensation issue, we suggest you send the watch to our service center for evaluation and repair. The evaluation is free and if there should be any charges for repairs to the watch we will contact you via email with an estimate for the repair. At that time, you can say yes or no to all or some of the work. Visit the link below for instructions on where and how to send your watch to our service facility. Service Facility https://us.citizenwatch.com/us/en/service.html If you have any other questions and wish to speak to someone directly, please contact our customer care department. Our Customer Care Department may be reached at (800) 321-1023, Monday through Friday, 6:00am to 5:00pm Pacific Time.