Gabe 11/26/17

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Not aligned

Bought mine from amazon, serial number: 7O1021295 I chose this watch instead of a similar Seiko model because of the Eco-Drive, but this watch is now Eco-Driving me nuts! The second hand is about 1/3 of a minute off, and the minute hand is roughly 20 seconds off. This is my second one because the first one I had had a wobbly rotating bezel which I returned. Also there are 2 versions of this watch. One comes in a Pelican case, while the other comes in a fake plastic O2 tank.

Angels_Fire 06/16/18

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Defective poor quality, poor customer service

I have bought this watch on sale and I already regret. The dial is miss-aligned. Two days later I have requested an exchange with a different model watch and has been denied despite the watch was new and not worn. I will never buy another watch from citizen. This is a not diving watch. The dial lums design is not bold enough. Poor visibility in a dark environment.

Citizen Response Thank you for your feedback. We stand by the quality and craftsmanship of our product, and the issue you mention sounds highly unusual. Please look out for an email from us so we can resolve things for you.

Anonymous 01/16/20

Verified Buyer

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Mrs M. 06/07/22

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Do not buy

I bought this watch for my husband for Christmas after reading the good reviews. By May, after only light wear the band broke in a way that could not be repaired and Citizens would not replace it. I would not recommend the watch or the brand.