Johnny 04/09/24

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not a fan

The title says PromasterDive watch. Forget that I never made a dive in anything deeper than a bathtub and the watch leaked and I sent in back under warranty and the wanted to charge me to repair. What a joke!

Citizen Response Thank you for your feedback. We apologize for the inconvenience you encountered with your watch. This is unusual for our high-performance Promaster dive watch, which is designed for underwater activities with its 200 meter water resistance and screw down crown. However, if the screw down crown wasn’t utilized, water could get into the watch. We will reach out to you through email to learn more about your experience and offer assistance.

Wpbjr 01/10/24

Verified Buyer

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Watch color was incorrect

The watch itself may have been fine. But the watch I ordered had a blue face according to the website, and the watch I received had a black face, so I immediately returned it.

Bobcat 03/15/23

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Too large

Too large The face has too much empty space. I won't buy a 45 mm watch for my 7" wrist.

Mrs M. 06/07/22

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Do not buy

I bought this watch for my husband for Christmas after reading the good reviews. By May, after only light wear the band broke in a way that could not be repaired and Citizens would not replace it. I would not recommend the watch or the brand.