Jim 01/07/24

Verified Buyer

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Wrong Color Face Watch

The watch itself is great, but I was sent the wrong color face for the Promaster Diver. I ordered a blue face watch and was sent the black face version. Since I was so busy with other Christmas events and duties, I just kept it. However, I won't purchase from this company online anymore.

Citizen Response We appreciate your feedback and apologize for the inconvenience of the color discrepancy. We are truly sorry for any disruption this may have caused during the busy holiday season. It is uncommon to receive the wrong item, especially when orders are fulfilled based on the model number. We will research this with our service center and contact you through email with further information.

Mrbc 04/01/21

Verified Buyer

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Too shiny but still looks decent.

Overall I would say good for the money. Face, hands, dial, all looked great. What was not great was the polished areas which seemed a bit random. I would prefer all matte/brushed steel look over the entire watch and band. The photos do not show just show "shiny" it really is in the polished areas.

Steve 01/26/18

1 person found this review helpful.

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I like Citizens watches, not long lasting.

My last divers watch bought in 2010- has been sent back 3 times. Zales told me the next is on me. Well it just stopped running again this week. I wear it every day and I am not hard on it. Going to try it one more time and buy the blue faced drivers watch.