Grendel 05/09/18
Verified Buyer
rating star rating star rating star rating star rating star
Expected better

Loved the design and quality of the watch itself. Band has spotty finish problems and some scuffing. Expected better for this price.

George1 04/12/18
Verified Buyer
rating star rating star rating star rating star rating star
Promaster Diver

Nice watch with stylish design & high quality & value

Icarus 02/16/18
rating star rating star rating star rating star rating star
Great Everyday Watch

I bought mine from an authorized dealer about a month ago. It is precisely and well made and true to the quality of the other Eco Drives I own. I am a fan of Citizen’s Eco Drive; I already own an Eco-Drive One and a Blue Angels Skyhawk. This watch is just as precise and accurate. My only complaint is the quality of the bracelet: It’s not up the that of the rest of the watch.

Emin 11/20/17
rating star rating star rating star rating star rating star
Would give 5 stars but need smaller size

Citizen pls make a smaller version 40-43 with sapphire crystal and offer rubber strap with blue dial. Other than that it's a great keeps accurate time no more than 5 sec loss or gain in a month. Looks wise you will get compliments from other watch fanatics

Jim 01/07/24
Verified Buyer
rating star rating star rating star rating star rating star
Wrong Color Face Watch

The watch itself is great, but I was sent the wrong color face for the Promaster Diver. I ordered a blue face watch and was sent the black face version. Since I was so busy with other Christmas events and duties, I just kept it. However, I won't purchase from this company online anymore.

Citizen Response We appreciate your feedback and apologize for the inconvenience of the color discrepancy. We are truly sorry for any disruption this may have caused during the busy holiday season. It is uncommon to receive the wrong item, especially when orders are fulfilled based on the model number. We will research this with our service center and contact you through email with further information.

Mrbc 04/01/21
Verified Buyer
rating star rating star rating star rating star rating star
Too shiny but still looks decent.

Overall I would say good for the money. Face, hands, dial, all looked great. What was not great was the polished areas which seemed a bit random. I would prefer all matte/brushed steel look over the entire watch and band. The photos do not show just show "shiny" it really is in the polished areas.

Steve 01/26/18
rating star rating star rating star rating star rating star
I like Citizens watches, not long lasting.

My last divers watch bought in 2010- has been sent back 3 times. Zales told me the next is on me. Well it just stopped running again this week. I wear it every day and I am not hard on it. Going to try it one more time and buy the blue faced drivers watch.

Larry 12/27/23
Verified Buyer
rating star rating star rating star rating star rating star
Promaster Diver

Great watch, this is my second Promaster Diver watch.

Johnny 04/09/24
rating star rating star rating star rating star rating star
not a fan

The title says PromasterDive watch. Forget that I never made a dive in anything deeper than a bathtub and the watch leaked and I sent in back under warranty and the wanted to charge me to repair. What a joke!

Citizen Response Thank you for your feedback. We apologize for the inconvenience you encountered with your watch. This is unusual for our high-performance Promaster dive watch, which is designed for underwater activities with its 200 meter water resistance and screw down crown. However, if the screw down crown wasn’t utilized, water could get into the watch. We will reach out to you through email to learn more about your experience and offer assistance.

Wpbjr 01/10/24
Verified Buyer
rating star rating star rating star rating star rating star
Watch color was incorrect

The watch itself may have been fine. But the watch I ordered had a blue face according to the website, and the watch I received had a black face, so I immediately returned it.