Disappointedinpa 07/07/18
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Massively Disappointed - Grinding Bezel

I've been waiting for a watch like this to come out as I love diver watches, but many of them are rather heavy and can cause fatigue on my wrist after long periods of time. I was excited when the watch became available, so I ordered one through a local jeweler. When the watch arrived, I immediately noticed how rough the rotating bezel felt when I turned it. It felt as though parts were grinding inside the bezel. I rejected this watch as defective and had the jeweler order another. The second one arrived a week later and although it was slightly better, it still had the same grinding problem when the bezel is slowly turned. The bezel ratcheting mechanism works poorly and feels like it was either incorrectly assembled or poorly designed. I asked for my deposit back and walked away in disgust and disappointment. The grinding, poorly functioning bezel really bugged me. This is not the level of quality I would expect from Citizen. I already own seven other Citizen Eco Drive watches, including some diver watches and two of the non-divers are titanium. This Promaster titanium diver watch does not come close to meeting my expectations of quality, especially at this price point. I hope Citizen addresses this issue with this watch as it seems like a nice watch otherwise.

Citizen Response Thank you for your feedback. We are sorry to read about your experience since we take great pride in the quality and craftsmanship of our products. Look out for an email from us so we can understand more and deliver on your expectations.

Tech_Writer 08/04/18
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Stellar Watch

I have been searching for a great dive watch that was quartz. I wanted a traditional diver like an SKX, but in quartz. I have too many automatic watches and wanted something I could just pick up an go with. VERY happy with this watch, its super lightweight, very sold , and looks very classic. The quality is here for sure, the second hands lines up perfectly with the tick marks, the bezel aligns dead center, all around fit & finish is excellent. I am very pleased. There should be more pics on the Citizen website, the ones here don't do the watch justice.

Richa 08/09/18
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LOVE the watch... needs a sapphire crystal!!!

Absolutely love this watch. I just wish we could get one with a sapphire crystal. If it had a sapphire crystal it would be a 5 star watch. The sapphire crystals last so much longer than the mineral ones I am not sure why all "better" watches don't include them at least as an option.

Bronsky 08/11/18
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Love my Titanium Promaster

Perfect! Just got mine as a replacement for my old Citizen Noblia 12 Meter watch. Love it. Watch is light and looks great. Workmanship is first rate. Bezel feels smooth and I love the idea that the watch doesn't have to be opened every year to replace a battery.