Although the wrist band was clearly stated it was four inches short.Also it was bent and would not open.Who ever inspected before shipping missed this one by a mile.
Pin fell out of the band and I was lucky to have felt it poke me or I would have lost the entire watch
Got this watch for Christmas from my wife, opened it Christmas Day and immediately noticed that the bezel hour markers and watch face markers did not line up. The bezel rotation was very sloppy and loose, and no matter how many times I rotated to try and line up marks it did not work. Approximately 1/16” slop in bezel movement before clicking to next location on dial. The secondary locking clasp was also defective and would not stay locked as on side did not line up correctly with the pin meant to hold it. Beautiful watch besides the poor controls already pointed out. Now I get to wait for a refund, who knows how long that is going to take since it took several days to receive a reply email with return labels from citizen. Overall very unhappy with purchasing directly from citizen, and will no longer trust them to send a properly functioning product out.