Looks great but the strap is a deal breaker

I love how this watch looks, it is my favorite Citizen that I have seen in a while. I liked it so much that I bought it. After taking it home and wearing it for a bit I realized the strap is terribly uncomfortable. The rubber is extremely thick on the strap which causes a few problems: it is stiff and doesn’t conform to my wrist, and the strap retainers and are irritating. Also the clasp is sharp and digs into my wrist when I wiggle the watch. I LOVE how this watch looks but the ergonomics of the strap are so bad that I will be returning it.