Eric 12/20/23
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Poor quality, poor service

The second hand does not align with the tick marks - in fact, it stops in between each tick mark. My wife just bought this as a gift for me, and now Citizen is saying I have to pay shipping to/from them to correct their defect. I used to love citizen for the quality and value they provide, but I’ll never buy another. It’s an expensive watch to buy to get this poor of quality and service.

AF 03/18/25
Verified Buyer
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Good Watch, Not So Good Band

Love the idea of this watch, unfortunately I had to return for one reason. The band. Where the locking mechanism is it has a rounded area on the inside of the band that protrudes past the rest of the band that dug into my wrist. I could have purchased a high end nato band to replace it but for the price of the watch I felt I shouldn’t have to. That being said, I have 3 other Citizen watches I have that have zero issues which I would give 5 stars. Other than that one issue (which unfortunately was a deal breaker for me) this isn’t a bad watch. Also, once I returned it I promptly purchased a different Citizen watch.

BigQ 06/25/24
Verified Buyer
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Not Perect

Watch is slightly larger, but fits the wrist better than other 41mm watches. It is somewhat thicker than others that size. Biggest gotcha is the watch is heavy, I didn't expect that being titanium. Still happy with it anyway.

Caleb R. 04/22/25
Verified Buyer
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Simple and nice.

My first non-fitness based watch. I just needed something to tell me the time. It does that. It looks good too. It doesn’t have any silly bells and whistles. Eco-Drive is cool.

JDC 04/21/25
Verified Buyer
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Promaster Tough

Takes a little getting used to the dial however seems well built with a nice bracelet and deserving of the "tough" moniker. Bracelet could use half links to make for better fit adjustments.

Skyking 04/12/25
Verified Buyer
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Great Rugged Watch

I was looking for a good dependable watch that I didn't have to treat it like a delicate flower. All it needs to do is keep accurate time that I can wear all the time in the field. This one is it!!

Joseph A. 04/09/25
Verified Buyer
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Outstanding watch

Very comfortable good looking watch. Keeps amazing time. Perfect for seeing in the dark. One of my favorite watches.

Greg g. 04/09/25
Verified Buyer
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Perfect

I received my Promaster Tough watch in less than a week, the sizing was perfect and the watch is as beautiful as advertised. This is definitely my favorite watch I’ve purchased. Thank you!

MrCool 04/08/25
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Great Move

The watch looks nice. I hope to use this outside a lot! The case that it comes in is also petty cool! I'm sure it will work fine for a daily driver as well.

KR 03/29/25
Verified Buyer
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Great watch

Awesome, simple, rugged watch. Perfectly sized for average sized wrists. The only gripe I have is the band adjustment. It would be nice if they provided instructions and a tool to adjust the sizing. For the price of this watch I shouldn’t have to pay a jeweler or search the internet about how to take one of the many band designs apart. In the end I couldn’t find any help at all on it and I ended up buying a tool at harbor freight and even then I didn’t figure things out until I had the band apart. The pins are totally different than my other citizen watch and these are a solid pin that sits inside a roll pin which sits inside the hinge on each link. Just make sure you push the pin out in the direction of the arrow.