Darin O. 07/15/25
Verified Buyer
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Citizen Promaster Dive watch lacks quality I expected

Dear Citizen, This my FIRST Citizen watch. I was surprised to see how low the quality is: (a) the bezel arrow does not line up with the notches, and (b) the second hand does not line up with the second hashes. Please see the enclosed photos. I really wish Citizen would replace this watch with a higher quality item. Sincerely, Darin Okuyama

Stephen E. 06/22/26
Verified Buyer
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Nice watch/Keep the dive tank

Love the watch, but I thought your artsy, mini dive tank shipping/display container was overkill that I would rather not have paid for. For my money, the padded cardboard box works just fine. The miniature dive tank container looked like expensive, useless overkill to me. SE

Jake t. 06/12/26
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A first of many

Let me start with saying this is my first “real” watch aka not a g shock . The watch is great for someone who is looking to get something they can wear everyday both dressed up or casual. My only concern about this piece is that the clasp on the bracelet does not come with the micro adjustment holes that the rest of the dive watch bracelets come with. I am wondering if they will release a bracelet and clasp with this micro adjustment in the future for the 20mm lug, or if there is a clasp that I can replace the one that comes with the watch for a better fit for the odd sized wrist like mine. Furthermore it is a great piece for the money and quality of the watch

ROBERT M. 05/18/26
Verified Buyer
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Promaster BN0261

I like the look, size and feel of the watch. The only negative is the second hand hits none of the markers. I have a Promaster BN0150 and a Garrison and both hit them all.

Nick 03/02/26
Verified Buyer
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Good But Not Great

On totality, this is a beautiful looking watch, especially for the price point. The dial shines beautifully in the sun, the 41mm fits perfectly on the wrist, and the bezel has a nice 60 point clicking action. However, the bezel also has some play so it doesn’t line up perfectly with the indices unless you scoot it onto them, and even then it doesn’t stay. If there’s one thing I can’t ignore or stand on a dive watch, it’s a misaligned bezel. The Eco-Drive is also one of the best technologies ever produced for watches which makes this a top tier option because of the reliability and accuracy.

CF 08/18/25
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Great watch - could be improved

Banger of a watch. Good size, dial looks nice. The minute hand needs to be a little longer, it doesn't reach the actual minute marks. The bezel insert also looks a little cheap - not sure what it is about it, maybe the font used or something. Good bracelet though. Would love to see this offered as a mechanical / automatic movement in addition to eco-drive.

Thomas C. 07/22/25
Verified Buyer
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Nice watch

Nice dive watch. Looks great. Not a fan of the bracelet. I put it on a NATO strap and took it hiking and rafting and it’s doing great so far. The lume is pretty good.

James K. 06/26/25
Verified Buyer
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Good not great

This is a good-looking watch, and it has a comfortable bracelet. However, I do have some gripes, especially for the price point. First, the hand alignment is not perfect, which is frustrating when you're spending nearly $500. Second, the clasp is very long and bulky, and it is even longer if you want to use the toolless micro adjustments. Overall, I like it, but I think it should be a little more refined for the price.

Rob 06/24/26
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So Good

The quality of this watch is incredible at this price point. The dial, the sapphire crystal, the bezel, the bracelet. Everything is excellent. Perfect Do everything watch. Looks classy but also casual and can be a tool watch. Citizen nailed it with this one

Rocco C. 06/24/26
Verified Buyer
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So Far, So Good

Looks great, easy to adjust bracelet, long lasting lume. Dial is very easy to read. Comfortable to wear all day in the sun/water. Happy with purchase.