Davegb 08/14/22
Verified Buyer
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Poor quality control

Good idea but poor quality control, back plate installed incorrectly, band is very thin compared to the face of the watch.

Citizen Response We appreciate your feedback. Every Citizen timepiece goes through strict quality control before shipping, so it is unusual to hear there's an issue with the case back. The strap was designed to be durable, comfortable, and complement the design. We will contact you through email to learn more and provide solutions.