Can't Sync Time via Bluetooth

I bought this watch yesterday, and I can't figure out how to sync the watch via Bluetooth. I have a Casio Edifice watch, which is Bluetooth, and all I needed to do was press a button on the watch. The main feature of this watch is for it to sync via Bluetooth.

Avoid it

Bought this watch on a cruise less than a year ago, and it’s been returned twice for “repairs”. It will not stay connected to my iPhone....particularly since Apple updated to iOS 11. Now told to uninstall and reinstall all apps & software, then restart my iPhone EVERY TIME the Bluetooth connection (for which I bought the watch) is lost. Which occurs every time I get too far away from my phone...and frequently other times. NOT a wise purchase....and now Citizen has no real answers, since it seems to connect fine when THEY have the watch.

Bluetooth connectivity barely ever works

Wanted to support a more tech-focused product but have been very disappointed by the quality. It's marketed as a Bluetooth enable watch but those Bluetooth features just don't work reliably. The Android app barely even loads, 99% of the time it's just a black screen that force closes. There's no way I could ever rely on the notification features because every time i look down at my wrist it's showing disconnected. The watch is nice looking but the Bluetooth features are a disappointment. Further, I bought the watch and had it sized right at the Flagship NYC store but the pins fell out not even an hour later and the entire band came apart. I'm afraid to even wear the watch because other pins look loose and will probably fall out soon. Lastly, there was no warranty card included in my purchase, so getting repairs will be difficult.

Hard to connect with phone

I got this watch for Thanksgiving and till haven't got it to work right yet. I downloaded 3 things from the App Store and till don't work