TYLER 06/19/25
Verified Buyer
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Beautiful watch with a fatal flaw

I’ll begin with the positive: the watch is beautiful, and I’ve gotten several compliments on it in just a few days’ worth of use. The material grade and craftsmanship both rank high. I felt the purchase price was fair and the shipping was quicker than expected. My one complaint that brings my review to three stars from what would be five is the fatal design flaw: the buckle is sharp, and truly digs into my wrist. If I loosen the belt by one notch to prevent the sharp buckle from rubbing my wrist, then the watch is far too loose - so I know this is not the issue. I’ve never dealt with this on another watch and it’s very disappointing. I’ve been wearing a bandaid in hopes that the band breaking in creates more separation from the sharp buckle and my wrist.

Citizen Response Thank you for your review. We're glad to hear you're enjoying the design and craftsmanship of your new Brycen, as well as your overall experience on our site. We're sorry to hear about the issue with the buckle. Your wrist size may fall between the adjustment holes, but with continued wear, the leather strap should soften and allow for more flexibility, which could help improve the fit around the buckle. We appreciate your feedback and will be sure to share it with our team.

David T. 06/02/25
Verified Buyer
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Brycen Watch

My fifth Citizens Eco-Drive and my new favorite. The brown leather strap pairs nicely with the off-white face, which has a retro look. Perfect casual, summer watch with Citizens' typical high quality.

David R. 05/09/25
Verified Buyer
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Great looking watch

Great looking watch. Brown leather strap nice just little stiff at first. Not heavy at all on wrist.

Eric C. 03/24/25
Verified Buyer
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classy

The watch looks like it would be really big in the pictures but it's the perfect size. The band is a bit stiff but i assume that will take care of itself in time.

Glenn D. 02/25/25
Verified Buyer
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Great Watch

Have not worn a watch in years. After purchasing the Brysen - looking forward to years of wearing quality timepieces! The Brysen has a superior look and feel, all at a reasonable price with minimal maintenance. It’s a “Win/Win”!! Thank you Citizen…

Don M. 02/07/25
Verified Buyer
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Good QualityWith failing use of my hands and fingers due to arthritis, I x

Due to arthritis in my hands, I cannot put my hand through bracelets anymore. Although the leather band is a bit stiff, I can wear the watch and hope the leather loosens up with use. Overall quality is excellent and the watch face is easy to read.

Roger B. 11/30/24
Verified Buyer
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Great watch

I have several Citizen watches the quality and craftsmanship. I love I say this again noo batteries how cool is that thank you

Scott H. 09/18/24
Verified Buyer
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Nice watch

Looks great and fits snuggly. Unable to register through mobile application but could do so online. Works great as a standard ‘old school’ watch.

Josh T. 06/25/24
Verified Buyer
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Wonderful timepiece

The watch is a great add to the collection, functional and beautiful chronograph for a decent price. Brushed edges with a polished bezel. Love the watch face. Only cons is, it’s not sapphire crystal, and the band itself. The band seems to be the number one complaint. Seems like a lower end option, tough leather. I will be swapping out the band for another.

MH 05/01/24
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Band turned to green within months

I love the looks of the watch. However, the so-called leather band began fading and turning to green within a month when it first appeared and progressively got worse.