Anonymous 06/23/20
Verified Buyer
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MH 05/01/24
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Band turned to green within months

I love the looks of the watch. However, the so-called leather band began fading and turning to green within a month when it first appeared and progressively got worse.

Frolic 12/26/23
Verified Buyer
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Pretty watch. Returned: band size option? None.

Nice watch - online. Date is so small one would need to use a microscope. The band is the main problem. It's too small for a man's wrist. There isn't an option for a larger band unless you get a 'non-citizen' band. I know as I have been down this road once before. I learned this time. I returned as per Citizen.com return instructions. Citizen emailed me a return label. I printed return label. I repacked/closed and taped the box the watch was sent in, handed the box off personally to my UPS driver exactly within the allotted time-frame - 3 days. When I check the online site which produced the label for me to use, there isn't a record of receiving my return. It has been three (3) weeks. I will be calling tomorrow. To be contined....

Tyler 06/26/23
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Great Watch / Bad Band

I’ve worn this watch daily for about 6 months now because I really like the look of the face. The only downside is the band. The coating on the leather is wearing through like crazy. It seems super cheap relative to the price of the watch itself.