Band broke first day

The watch is beautiful and fits great. The band on the other hand, broke where it attaches to the watch. I read another customer with the same issue, so it clearly isn't an isolated event.

Returned

It's not working and also didn't like the model, so had to return. But this is the first time I faced something like this with Citizen, I have a very good experience with all my previous purchases. I would definitely recommend Citizen.