Beautiful Watch with Great Personality
I like black watches (and silver ones). This is a beautiful black watch with mostly white markings, so it is easy to read. I am not sure why some reviewers complained that it's difficult to read in the dark. It's not meant to be read in total darkness (it has no built-in light), but with the aid of low illumination, it can be read easily (because of the white markings). It is packed with wonderful features, including an alarm (a rare feature these days). It has world time (it automatically adjusts its hands when you select your time zone, including DST), and it's radio-controlled (it will capture the wave of an atomic clock when placed in an appropriate place and time). It shows the date and day of the week and AM/PM, and a few more things. I love it. Highly recommended.
Citizen is a great company on most (but not all) counts. I want to register one problem, and I hope this comment will encourage Citizen to correct the problem. The customer service of Citizen is not even. Most of the time, one can receive a very prompt and helpful customer service, but not always. Occasionally, one can get surprisingly lacking service (and a bit insulting). Usually, after an episode of CS, Citizen sends a follow-up to see how satisfied the customer is with the service received. On one occasion, I conveyed a very bad episode. To date, I have received no comment from Citizen about that (horrible) experience. I wish that Citizen would work harder to improve that department, so its customer service would finally match the high quality and excellence of its watches.
