TAG 10/16/24
Verified Buyer
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Great Watch

This watch is superb. It does everything I need and more. I recommend it to anyone who needs a accurate with .

John G. 09/29/24
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Love this watch, hate the Hands

I recently purchased this PCAT watch, I absolutely love its features, but absolutely hate the Black Hands on the Black Face. I simply cannot see them in less than full daylight. I wrote to Citizen Customer Care shortly after purchasing to inquire about different hands that might offer some contrast and was told that these hands were the only ones available. On today's advertisement, I see there is a model with a blue face and what appear to be grey hands... Those appear to me that they would fit and provide a bit more contrast... I am very disappointed in Citizen customer service... It was easy for them to tell me "no" without apparently looking at options... Quite disappointed that Citizen Customer Care seemed to care less about my issue of not being able see the hands and could not consider an available solution...

Citizen Response Thank you for your feedback and for choosing the PCAT watch. We are pleased to hear that you love the features. As part of our commitment to preserving the original craftsmanship, we do not offer customization or replacement of parts that are integral to the watch’s original design. We apologize for any frustration this may have caused, as customer care would not be able to offer a solution in this instance. While we strive to provide a variety of styles across our collections, we appreciate your understanding and will share your feedback with the product team.

Tyler S. 09/08/24
Verified Buyer
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Great quality

I thought and thought about what watch to order. And for the money and quality, this watch kept standing out to me. Soon as I bit the bullet and bought the watch, I absolutely have no regrets. This is a great, quality sturdy piece I'd recommend to anyone

Brian M. 07/31/24
Verified Buyer
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Nice time piece

Just got the watch so I cannot speak as to durability. The instructions to set the watch were somewhat difficult but the team at Zales did it. Beautiful watch. Just as advertised.

Ernie 06/21/24
Verified Buyer
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Almost Perfect

I wish it had a light ro see at night.

Dan W. 05/14/24
Verified Buyer
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Excellent watch

Absolutely love the design of this PCAT, the blue accents and dark band are an excellent combination and a great add to the growing Citizen collection.

Kaidyn M. 05/07/24
Verified Buyer
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Amazing Watch!

This is my 6th Citizen watch and it’s my favorite. I love the ease of setting it up and how it looks on my wrist. I’ve had lots of comments from people all loving the color and face of the watch. Shipping was super easy and all around a great experience. Great product Citizen.

Captain 05/03/24
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hakancevik2329@gmail.com

bought in 2022,time adjust pin was broken in 8 month by itself,citizen service is terrible nobody help me,went to store where i buy the watches they didnt even care about,never ever again

Bobbyv 03/21/24
Verified Buyer
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Excellent Service

Great watch! Arrived on time and in immaculate condition

Davechime 03/19/24
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Elegant Piece

This is a great piece added to my collection. It was a gift from my wife and I absolutely love it.