John G. 09/29/24
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Love this watch, hate the Hands

I recently purchased this PCAT watch, I absolutely love its features, but absolutely hate the Black Hands on the Black Face. I simply cannot see them in less than full daylight. I wrote to Citizen Customer Care shortly after purchasing to inquire about different hands that might offer some contrast and was told that these hands were the only ones available. On today's advertisement, I see there is a model with a blue face and what appear to be grey hands... Those appear to me that they would fit and provide a bit more contrast... I am very disappointed in Citizen customer service... It was easy for them to tell me "no" without apparently looking at options... Quite disappointed that Citizen Customer Care seemed to care less about my issue of not being able see the hands and could not consider an available solution...

Citizen Response Thank you for your feedback and for choosing the PCAT watch. We are pleased to hear that you love the features. As part of our commitment to preserving the original craftsmanship, we do not offer customization or replacement of parts that are integral to the watch’s original design. We apologize for any frustration this may have caused, as customer care would not be able to offer a solution in this instance. While we strive to provide a variety of styles across our collections, we appreciate your understanding and will share your feedback with the product team.

Davechime 03/19/24
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Elegant Piece

This is a great piece added to my collection. It was a gift from my wife and I absolutely love it.

10 04/26/23
Verified Buyer
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New hands are hard to see.

I wore the previous model for 10 years. I loved it. I still do. I only bought a new one because the band broke on my old one. I was excited to see that you enlarged the glass area to now cover all of the outside numbers that were previously exposed to wear and tear and fading away. But, I have to be honest the new model hands are now white with a border of black. The previous model was white surrounded by chrome. With the new model, I really almost cant tell what time it is simply because youve made the hands harder to see, especially in low light situations. I struggle constantly to gain the basic info from the watch which is… what the time is, simply because youve made it harder to see it. Did I love my old watch? Yes. Do I love the new model? Sorry, no.

Video 04/17/23
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Pcat atomic watch

Love the watch. Have owned it for over 4 years. Super light weight, titanium., and accuracy is phenomenal. Only gripe I have, is that it's hard to read the dial in low light situations.

Lawdog 02/25/23
Verified Buyer
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Great Watch with many features.

Great watch but the face is busy and difficult to tell time in subdued light. I find myself usually wearing my Super Titanium more often. Still, love both watches!

Loul 12/26/22
Verified Buyer
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Fine time keeper

Excellent watch but the hour and minute hands could be a little larger.

Montanaserg 10/19/22
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Watch lost, band is terrible

I owned my previous Citizen Eco-Drive watch for 10+ years and wore it all the time from everyday activities to hunting in the mid west, skydiving and scubadiving without ever having to worry my watch failing me. After a long life the glass let moisture thru and I decided it was time for a new one. After looking at my options this model caught my eye as it was visually very similar to my old timer. From day one when I received the watch I noticed that my clasp would come undone by it self, similar to other negative reviews about this watch. A few months into the ownership, at a company retreat I was zip lining. In the morning I had my watch, in the afternoon the woods had it. Extremely desipointed by quality of the clasp. I will now have to look for an alternative elsewhere.

Clubber 09/06/22
Verified Buyer
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PCAT

The watch hands are a little too skinny to see at a first glance and you have to focus to see the time. Otherwise I love it

Bronson 04/12/22
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Great timepiece, but …

I have had this watch for over 6 months now, and love it’s functionality and time keeping, but honestly I can’t read the time without spending 25-30 seconds looking for the hands against the background of the face. Too thin and similar to the face. It needs more contrast for readability, then it would be perfect!

Will 05/10/21
Verified Buyer
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Almost perfect

I love this watch. I bought an Eco-Drive watch about 12 years ago and it's still going, I decided to buy the PCAT because I liked the looks and was ready for something with a few fewer dings in it. I have not been disappointed by the PCAT, the radio function for setting the time works perfectly and was easy to use. The watch is beautiful, the grey with the blue accents just look great and this watch looks appropriate in a suit or in a t-shirt and jeans. I only have two complaints; the date is set very far back in the face so it's a little hard to see if you are looking at it at an angle, the only other problem I have is that the hour hand and the minute hand are a little too close in size and shape making it a little difficult at time to tell which is which (especially in the dark when you are relying on the glow in the dark paint to see where they are).