The clasp bent and wouldn’t close the first within a week after gifting it to my SO
bought in 2022,time adjust pin was broken in 8 month by itself,citizen service is terrible nobody help me,went to store where i buy the watches they didnt even care about,never ever again
I owned my previous Citizen Eco-Drive watch for 10+ years and wore it all the time from everyday activities to hunting in the mid west, skydiving and scubadiving without ever having to worry my watch failing me. After a long life the glass let moisture thru and I decided it was time for a new one. After looking at my options this model caught my eye as it was visually very similar to my old timer. From day one when I received the watch I noticed that my clasp would come undone by it self, similar to other negative reviews about this watch. A few months into the ownership, at a company retreat I was zip lining. In the morning I had my watch, in the afternoon the woods had it. Extremely desipointed by quality of the clasp. I will now have to look for an alternative elsewhere.