The very first time i wore the watch to church, the wrist band broke and i could not find the pin.
I bought this in feb 2024 and since than cant figure it out to get correct time after trying to set it to nyc standard time
The watch was a gift from my wife for our 50th anniversary. It arrived set to PST, understandable. But after almost an hour on the phone with a lovely, helpful lady, we couldn’t get it adjusted to EST. I looked up a local, authorized Citizen dealer and took it to him. After a week, he couldn’t get it set either. The area representative said to take it up with Citizen. Not helpful at all. The return process was the best part of the transaction. Citizen provided a mailing label and I returned the timepiece in its original package. A refund was issued promptly. As a PS, I returned to the local Citizen dealer and purchased a Citizen watch. No where near as nice as the first one, but it keeps the correct time.
This is a beautiful watch. And once a person figures out that setting it requires starting on the LAST page of the manual, all is well. You have to reset the watch before you can set it. Logical, right? Lol- Also, we still haven’t figured out of it will change time zones automatically when we travel. We will find out soon.