I bought this in feb 2024 and since than cant figure it out to get correct time after trying to set it to nyc standard time
The watch was a gift from my wife for our 50th anniversary. It arrived set to PST, understandable. But after almost an hour on the phone with a lovely, helpful lady, we couldn’t get it adjusted to EST. I looked up a local, authorized Citizen dealer and took it to him. After a week, he couldn’t get it set either. The area representative said to take it up with Citizen. Not helpful at all. The return process was the best part of the transaction. Citizen provided a mailing label and I returned the timepiece in its original package. A refund was issued promptly. As a PS, I returned to the local Citizen dealer and purchased a Citizen watch. No where near as nice as the first one, but it keeps the correct time.
The very first time i wore the watch to church, the wrist band broke and i could not find the pin.