I bought this 2 months ago and it’s gorgeous. Very pretty design with the pink and silver/gray coloring. Watch face is very easy to read. The size and weight of the watch is perfect for me. BUT, like the other reviewers, my watch band has picked up discoloration from wearing my suit jacket with it for a day. Now I’m a bit disappointed and I’m hoping Citizen will have a replacement band at some point, please?!?!?
I bought this 2 months ago and it’s gorgeous. Very pretty design with the pink and silver/gray coloring. Watch face is very easy to read. The size and weight of the watch is perfect for me. BUT, like the other reviewers, my watch band has picked up discoloration from wearing my suit jacket with it for a day. Now I’m a bit disappointed and I’m hoping Citizen will have a replacement band at some point, please?!?!?
Loved the appearance of the watch. But very disappointed in the quality of the band. After only 2 days the edges of the watch band became discolored. Tried contacting customer service but the were not helpful. After going back through and reading the ratings it appears I am not the only person to experience this issue. Hopefully I will hear back from customer service with an appropriate resolution.
Loved the appearance of the watch. But very disappointed in the quality of the band. After only 2 days the edges of the watch band became discolored. Tried contacting customer service but the were not helpful. After going back through and reading the ratings it appears I am not the only person to experience this issue. Hopefully I will hear back from customer service with an appropriate resolution.
I absolutely love this watch!! It’s a great size for my wrist and beautifully made!
I absolutely love this watch!! It’s a great size for my wrist and beautifully made!
Absolutely love!๐๐ the packaging is suprising too!๐คฃ๐ Overall great experience๐
Absolutely love!๐๐ the packaging is suprising too!๐คฃ๐ Overall great experience๐
I love the look of this watch! It feels lighter than my tissot seamaster. I will be taking my PADI open water certification and cannot wait to wear this watch during my dives. The experience of buying the watch through the website was flawless and the customer service was top notch. I am very impressed by Juan who took care of all my questions. Kudos for your excellent service!
After years of trying sports watches, I’ve returned to what I know best: Citizen. This new watch is a gem—durable, stylish, and perfect for everyday wear. I never have to take it off, even in the shower, just like my old Citizens from the 90s. The packaging alone made me melt. It arrived in a mini propane tank, which now serves as the perfect home for my old watch. Such a thoughtful touch! Fast delivery, beautiful design, and impeccable quality. This Citizen is worth every penny and feels like it’s built to last a lifetime. Perfection!
Wow - when I opened the box, I was not expecting the watch to come in a decorative scuba tank case. So cool! I am a very casual, recreational diver so I'm excited to try this out but I really bought it for the smaller profile and the neutral colors. Aside from the presentation, the watch itself is awesome looking and the case size and weight are perfect for my 6.25" wrist. Feels ultra comfortable to wear and it goes with everything - work and casual.
A tough, beautiful watch purchased for my granddaughter for her graduation. Great styling, awesome color, and sure to be a favorite. I have purchased several Citizen's over the years and they never disappoint.
I really like the look and fit of this watch. The glow function on the face is bright enough to see in a movie theater for example, but not so bright that it’s distracting. As other reviews have stated the band is a more muted color than in the picture and it does get dirty or absorb color transfer. However it does clean up quickly so it’s not a huge deal.
This was a gift for my wife and having purchased multiple citizen watches before, I bought this as soon as this was released. This is the first women's only promaster. The watch is beautiful with eye catchy colors. But the issue is the wrist band becomes dirty quickly and within just two days there are dark marks at every curve of the band. Not a problem I faced with my other promaster.
I bought this 2 months ago and it’s gorgeous. Very pretty design with the pink and silver/gray coloring. Watch face is very easy to read. The size and weight of the watch is perfect for me. BUT, like the other reviewers, my watch band has picked up discoloration from wearing my suit jacket with it for a day. Now I’m a bit disappointed and I’m hoping Citizen will have a replacement band at some point, please?!?!?
Loved the appearance of the watch. But very disappointed in the quality of the band. After only 2 days the edges of the watch band became discolored. Tried contacting customer service but the were not helpful. After going back through and reading the ratings it appears I am not the only person to experience this issue. Hopefully I will hear back from customer service with an appropriate resolution.
What to watch very disappointing I was unable to register the watch. All the numbers on the back of the watch are completely different and arranged in a different logic then the information shows on my paperwork or on the website. In result was I was unable to register my watch. Very disappointing. Customer service was nonresponsive.
Citizen Response
This watch was ordered as a present for my wife. When she opened it she was delighted with the way it fit and how it looked on her arm. She had been looking at it. It was a great gift for her. The quality was great and it looked great.
Great B~Day gift from my girlfriend. Watch shipped in a quick timely manner. She posted her present on Facebook and many friend s loved it, a great gift!
The band gets discolored easily. Looks dull and ugly for just less than a month use. It's also not as light pink as it is on the website. It's more like a dull or pale pink/ mauve color.
I absolutely love this watch!! It’s a great size for my wrist and beautifully made!
Love my watch. Specially the case combination of grays and the pink but the strap is already like dirty. I got my watch for Christmas and I don't use it every day just on weekends. I would like to change the strap for a gray one.
Watchband discolored after only a few wears. Similar to other review photos. I’ve tried everything to clean it and nothing helps.