This was a gift for my wife and having purchased multiple citizen watches before, I bought this as soon as this was released. This is the first women's only promaster. The watch is beautiful with eye catchy colors. But the issue is the wrist band becomes dirty quickly and within just two days there are dark marks at every curve of the band. Not a problem I faced with my other promaster.
The band gets discolored easily. Looks dull and ugly for just less than a month use. It's also not as light pink as it is on the website. It's more like a dull or pale pink/ mauve color.
I bought this 2 months ago and it’s gorgeous. Very pretty design with the pink and silver/gray coloring. Watch face is very easy to read. The size and weight of the watch is perfect for me. BUT, like the other reviewers, my watch band has picked up discoloration from wearing my suit jacket with it for a day. Now I’m a bit disappointed and I’m hoping Citizen will have a replacement band at some point, please?!?!?
Got this watch at Christmas for my wife at Christmas. Unfortunately the band has discolored so bad it’s not wearable. Bought a cheap one. After telling my wife that she would need to purchase a new band, I got involved. Very disappointed with the option as the band makes the watch. Citizen is out of stock on the pink band. Not impressed with the handling so far. If the results change, review will reflect that.
Citizen Response
Watchband discolored after only a few wears. Similar to other review photos. I’ve tried everything to clean it and nothing helps.
Loved the appearance of the watch. But very disappointed in the quality of the band. After only 2 days the edges of the watch band became discolored. Tried contacting customer service but the were not helpful. After going back through and reading the ratings it appears I am not the only person to experience this issue. Hopefully I will hear back from customer service with an appropriate resolution.
I purchased this and was SO excited to wear it. It came in a lot more tan/pink mix than a true pink blush color as depicted — But then within minutes of trying on, it picked up color on the edges from anything I came into contact with. So, enjoy only while wearing white and planning to do absolutely nothing. Not practical. Unexpected for Citizen quality.
What to watch very disappointing I was unable to register the watch. All the numbers on the back of the watch are completely different and arranged in a different logic then the information shows on my paperwork or on the website. In result was I was unable to register my watch. Very disappointing. Customer service was nonresponsive.
Citizen Response