Within a week of getting it, a link part fell out, rendering the watch in three pieces. Called customer service; they said: “take it to a watchmaker for repair” I.e. at our own expense. Disappointed, to say the least.
I purchased this watch 12 years ago after a daily use and abuse still works has many scratches. So I decided to purchase the same watch if I could find it new without scratches. When I’ve saw this watch I was shocked that it was still being sold the same model same everything. The quality of this watch is amazing I use it all the time I’m at the beach snorkeling it works great. I never needed to use the warrantee it worked perfectly for 12 years and still working just that it’s a bit scratched because of me, so much wear.
I received this watch as a gift 5yrs ago and I love It! I wear it daily!