Michael G. 06/16/25
Verified Buyer
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Excellent Watch - not so great customer service

Great watch, for my wife's birthday she loves the design and the quality. I requested that they size the bracelet as they offered on their app. Bracelet was not sized and we had to go to a local jeweler and pay $15 to have it sized.

Citizen Response Thank you for your review. We’re glad to hear your wife appreciated the Citizen L Bianca as a birthday gift. Since we offer complimentary bracelet sizing with purchases made on our site, we’ll be reaching out via email to learn more about your experience to make future improvements.

Cris 05/30/25
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Stylish.

I got the Bianca in silver, and it's absolutely beautiful. The case has a sleek, elegant design, and the watch itself is very stylish. One thing to note: the color of the hands is darker in person—they look more like a purplish-blue than a true blue. Still, it's a stunning piece overall.