Jan R. 01/17/26

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1 person found this review helpful.

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Beautiful Watch, but the Band Feels a Bit Cheap

I really love this watch. The mother‑of‑pearl face is absolutely beautiful, and the watch itself is lightweight and comfortable to wear. However, the bracelet band feels a bit cheap and tends to rattle when I move my hand, which was disappointing. That said, I’m still keeping it because the watch looks great overall, and the Eco‑Drive technology is a major plus. Despite the band, it’s a lovely piece.

Heidi 12/31/25

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1 person found this review helpful.

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Wrong watch... no watch?

I ordered a watch for my daughter's birthday on December 2. The watch did not come in time. A few days later a watch arrived... for a man! I received a man's watch instead of this watch I ordered. I have conversed with multiple people and have sent the wrong watch back but have yet to see the correct watch be delivered. It is now December 31. This is a very poor showing for this company. Not sure if the watch will be worth all the trouble or not?

Philip P. 12/19/25

Verified Buyer

1 person found this review helpful.

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Great gift and stylish watch

My wife saw a photo in a fashion magazine and wanted a watch with silver links. I told her I think I saw what you wanted on the Citizen website. I ordered it, and Citizen sized the bracelet for me. She loves the watch, it's stylish keeps and keeps good time, looks great.

Sharon 12/13/25

Verified Buyer

1 person found this review helpful.

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Wow!

Great, beautiful watch. Perfect everyday wear and very well made. Love it!

Dana G. 09/01/25

Verified Buyer

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Perfectly beautiful and practical

Excellent dupe for Cartier Francoise small tank, at less than 1/10th the cost. My Citizen has delicate Arabic numerals, a second hand and a small clean setting knob. The Cartier has chunky roman numerals, no second hand and a "simulated" (aka acrylic) sapphire dome on the setting knob which I find cheap looking. I'll wear my L Bianca forever.

Rita H. 08/14/25

Verified Buyer

1 person found this review helpful.

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Beautiful watch

I have many citizen watches and keep looking . Love not having to buy batteries and they keep perfect time. This one is very light weight. Keep making.

Anthony K. 08/05/25

Verified Buyer

1 person found this review helpful.

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Beautiful and Quality Craftsmanship

I purchased this watch for an anniversary gift and my wife loves it! The watch is stunning in person and pictures don’t fully show how beautiful it is. It’s worth every penny and you’ll never have to change a battery since it’s an eco drive. I’ve loved my Citizen watches and now my wife has her own to love.

Chanin 07/02/25

Verified Buyer

1 person found this review helpful.

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Love it

Love it! Beautiful watch as pictured. Appreciate being able to order it at the correct size.

Melissa 06/18/25

Verified Buyer

1 person found this review helpful.

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Love the Bianca!

This is my 4th Citizen watch, and I love, and wear all of them! I bought the stainless steel Bianca for every day wear. It dresses up or down, will run forever without ever changing a battery and will remain reliable, unlike most other brands. My first watch is about 20 years old at this point. Highly recommend!

Michael G. 06/16/25

Verified Buyer

1 person found this review helpful.

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Excellent Watch - not so great customer service

Great watch, for my wife's birthday she loves the design and the quality. I requested that they size the bracelet as they offered on their app. Bracelet was not sized and we had to go to a local jeweler and pay $15 to have it sized.

US_Citizen Response Thank you for your review. We’re glad to hear your wife appreciated the Citizen L Bianca as a birthday gift. Since we offer complimentary bracelet sizing with purchases made on our site, we’ll be reaching out via email to learn more about your experience to make future improvements.