Theresa M. 01/13/26

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Beautiful watch TERRIBLE customer service

I purchased this watch 1 month ago. Beautiful but the band was a bit shiny. I've tried now several ways to try to exchange or return or receive contact so I can purchase the watch in a different model. Citizen customer service....I'm waiting. Please help me spend my money on your product.

RG 12/25/25

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New Watch

I purchased this for my wife to replace another Citizen watch that was lost. I Purchased a Citizen brand watch because of the durability and reliability of her original watch. The simple elegance of the style allows for casual or dress wear. She is very happy with it.

PSUN 11/21/25

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Beautiful

It's a beautiful watch and is clearly well made. The face is a little hard to read. It's smaller than I expected, but I did want a smaller watch profile. If i had seen it in person, I probably would have chosen a different style. But it's a Citizen. Overall, it gorgeous.

Susan S. 10/16/25

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Perfection 🌸

Dare I say, elegant & eye catching? YEEESSS!!! Feels like a fine bracelet but worn everyday even with very active hands at work and home. Suits my small wrist, clock face easily read with the delicate blue hands, just beautiful. Not a huge, heavy crystal to risk damaging. Eco-drive is DEFINITELY a plus. Sized from the website…so simple. You should try it 🌸

Thomas K. 10/06/25

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Watch Is Great, Band Sizing Not

The watch and band are very nice, with the highly scratch-resistant sapphire crystal. Brushed stainless might be a good additional finish as it shows wear less than polished surfaces. The sizing requested was 5 3/4", and after careful, precise measurement realized we got something that was more than one link to small. This meant doing the work of adding in a link myself, which defeats the purpose of offering the free sizing option. Overall, still recommend highly. The Eco-Drive is such a pleasure because the inexperienced staff at many so-called "jewelry" shops often damages watches requiring battery changes, even on watches costing $2K.

Redd 09/13/25

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Love It!

I’m very pleased with my new watch. I love the square face. This is my second Eco-Drive - I will definitely go that route again!

Pippi 08/20/25

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A perfectly balanced presence

This watch has a quiet yet noticeable presence. It goes with any style of clothes. The blue watch hands are delicate and beautiful. Happy with my purchase.

Sarah B. 08/02/25

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Very Classy

Nice watch

Cris 05/30/25

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Stylish.

I got the Bianca in silver, and it's absolutely beautiful. The case has a sleek, elegant design, and the watch itself is very stylish. One thing to note: the color of the hands is darker in person—they look more like a purplish-blue than a true blue. Still, it's a stunning piece overall.

Edstl 05/07/25

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very appealing watch

Purchase this watch for my wife as a birthday present. She loves the style and the color.