Grace P. 05/03/24
Verified Buyer
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AWESOME

This watch is just beautiful Classy yet you can wear it with jeans I have a small wrist and this is a perfect size it's not too big but not too small I highly recommend this watch

Thomas K. 10/06/25
Verified Buyer
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Watch Is Great, Band Sizing Not

The watch and band are very nice, with the highly scratch-resistant sapphire crystal. Brushed stainless might be a good additional finish as it shows wear less than polished surfaces. The sizing requested was 5 3/4", and after careful, precise measurement realized we got something that was more than one link to small. This meant doing the work of adding in a link myself, which defeats the purpose of offering the free sizing option. Overall, still recommend highly. The Eco-Drive is such a pleasure because the inexperienced staff at many so-called "jewelry" shops often damages watches requiring battery changes, even on watches costing $2K.

Michael G. 06/16/25
Verified Buyer
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Excellent Watch - not so great customer service

Great watch, for my wife's birthday she loves the design and the quality. I requested that they size the bracelet as they offered on their app. Bracelet was not sized and we had to go to a local jeweler and pay $15 to have it sized.

Citizen Response Thank you for your review. We’re glad to hear your wife appreciated the Citizen L Bianca as a birthday gift. Since we offer complimentary bracelet sizing with purchases made on our site, we’ll be reaching out via email to learn more about your experience to make future improvements.

Cris 05/30/25
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Stylish.

I got the Bianca in silver, and it's absolutely beautiful. The case has a sleek, elegant design, and the watch itself is very stylish. One thing to note: the color of the hands is darker in person—they look more like a purplish-blue than a true blue. Still, it's a stunning piece overall.