Neen 02/17/22

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beautiful but scratches easily

Firstly, the watch is gorgeous. I absolutely love it. Unfortunately, after a few months of wearing it, the crystal was completely scratched up, almost opaque. I do wear it every day and everywhere, but I always have with my watches, and this is the first time it has ever happened to me. I sent it back for a new crystal, but I'm sure it will just happen again, so I guess I won't wear it as much. Really disappointed.

Citizen Response Thank you for your feedback. We are happy to hear that you love your Calendrier timepiece! As scratches can happen through normal wear, each of us wears our watches differently. We may also place our timepieces on surfaces in various positions, which can also cause scratching. We are sorry to hear that you're disappointed. Since you wear your watch every day, you may want to keep an eye out for what is coming in contact with the crystal, so that scratching can be avoided in the future. We hope you find this information helpful.