Bought this watch in September. It broke in February. The months didn't adjust at the end of February. I sent it in for repairs which stated 12 days and after 20 days I have not received an email, my watch or any notification on the status since it was shipped. Liked the watch: extremely poor customer service. Don't risk the money because the warranty is worthless.
The watch looks great and get a lot of compliments on it. BUT Kind of a pain to set the month because you have to go around everyday to get it to the month….over and over. Also, why is there no sun phase?! It has 2 moons…is this a mistake or did I get a faulty watch?
Citizen Response
Defeats purpose of all functions. Since the hands are near impossible to see. A very stunning, but useless, accessory. I find this a problem with most timepieces.
Designer chose to promote moon phase over functionality to auto change dates at the end of EVERY month. Day dates on the circumference of the face are too small and difficult to read. Also, a charge indicator would be of more value than the moon phase. Designer missed the opportunity to provide a functional female watch that would provide ease of use, with desirable everyday usable features. How many people care about the moon phase?
The watch itself is beautiful. The mother of pearl face with the sparkling diamonds and moon are lovely. However, it was difficult to set only because instructions were lacking. I downloaded one set that just wasn’t clear especially concerning the day setting and moon phase. I found the video and another set of instructions showing moon phases on the website where the watch can be purchased. It took some time but it can be done. I highly recommend watching the video as there are very important things you need to know so you don’t damage the watch. I also had the watch sized but it was way too tight. I had another sized around Christmas so I knew my size but there was no mention on the sales site that the clasp mechanism will require about a half inch extra for the watch to fit normally. The clasp sits under the band and requires extra space. I had to take it to w watch repair shop for him to add links back in. It would be appropriate to mention the sizing difference on the sales site. Now that it’s set and repaired it’s lovely. I appreciate the scratch resistant crystal. Because of the face and band size I would recommend it for your everyday watch and have an elegant slimmer watch for dress occasions.
Beautiful watch for the price. Love how it charges through solar so you don't need to physically wind it or replace battery. The only thing I wish it had was perpetual calendar. So every month I have to reset the date because it does not work well with 31st, and 28th/29th. If you don't set it, then the whole calendar is off. The moon phase adds no functionality and is purely aesthetics. Wish they had took that out and made the calendar perpetual.
Nice watch a little hard to set, after several attempts I finally got the correct instructions
Love this watch, just can't figure out how to change the day of the week dial. Not very easy to find out how to setup.
The watch is incredibly beautiful in person! I'm taking it to a jeweler to have it sized and have them set it. The instructions on the website aren't for this watch so it's confusing. I'm excited to be able to wear it because it is so pretty.