Debbie G. 05/08/24
Verified Buyer
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No idea how my new watch works. Never worn.

i've had my watch for 1 month, but no one seems to be able to provide me with instructions on how to set the watch up, since the watch was launched without set up instructions. And the promised custom sizing wasn't done. Must go to jeweler and pay for this. Have notified customer 'service' yet no one has provided any help.

Citizen Response We are sorry to hear about your experience with your new watch. It's standard for us to provide bracelet sizing with applicable orders, so we apologize for the inconvenience. Your feedback is important, and we're working to address these issues. Additionally, you can find step-by-step setting instructions on the product page of our website. We'll also be reaching out to you via email to provide solutions and assistance.

"Sariena S. 05/01/24
Verified Buyer
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So happy with this purchase. I've had it for about a week now, and it is stunningly beautiful. Citizen's use earth-conscious materials (lab-grown diamonds and mother of pearl made from discarded shells) is icing on the cake for me. The rose gold is true in color and matches perfectly with my rose gold wedding bands. The month, date, day, and moon phase complications are perfect. I wore a smart watch for years and got so tired of the constant buzzing of notifications. The complications on this new citizen watch make me feel like I still have all the information I need at a quick glance, and it is gorgeous, elevating my professional attire. Happy customer!

Sybyl 04/04/24
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Love the Look

I saw this and had to add to my Citizen family of watches. It looks great on and works for everyday wear and for a night on the town.

Charmaine 03/08/24
Verified Buyer
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Talk Of The Town

Love the look of this watch and had to get it. Everyone who has seen it, loves it. I can wear it every day.