Valerie s. 01/04/25
Verified Buyer
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Valentine's Gift

Beautiful watch. Response and shipping were quick

Paul M. 12/30/24
Verified Buyer
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Nice quality watch

I gave this watch as a present to my wife. It is the quality I expected since I already own two Citizens myself. My wife really loves the watch. I downloaded the manual to do the settings which wasn't to difficult. I registered the watch and got an extra year of warranty. You get in total 6 years of warranty, that indicates to me that Citizen stands behind their products. The only little issue I would like to mention is the readability of the watch especially when your eye sight is not 100% anymore like mine. Apart from that, beautiful watch.

Pamela H. 12/30/24
Verified Buyer
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Stunning Watch

This is the most stunning watch I’ve ever owned! The rose gold is a beautiful copper-rose color and the mother of pearl face is so pretty. I did have a problem with my bracelet sizing. I ordered a 6.5 inch (how my wrist measured with a fabric tape measure, not pulled tight) and the watch was way too tight. My local Citizen’s dealer added a link back for a better fit, although, I believe I’ll end up adding yet another link. From my experience, you need to increase this size rather than providing Citizen with the actual size of your wrist. I wish this was made more clear in the videos. This would be a 5-star review with the exception of the sizing issue.

Stephen K. 12/22/24
Verified Buyer
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Difficult to adjust settings

I bought this watch for my wife for Christmas. I attempted to set the date and time and couldn't get the day set. The time was fine as well as the date number. Just haven't figured out the day.

Brenda A. 10/08/24
Verified Buyer
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Beyond my expectations

Beautiful watch, high quality.

Kristine M. 09/30/24
Verified Buyer
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Pretty!

I really like the watch though it was difficult to set up.

Vivienne 09/18/24
Verified Buyer
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Happiness

I have pure elegance on my rist and it gives me boss vibes. Girl boss 🥰 happiness is when you get promoted and reward yourself with a citizen watch

STmWcysy 06/15/24
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Mr.

555

STmWcysy 06/15/24
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Mr.

555

Debbie G. 05/08/24
Verified Buyer
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No idea how my new watch works. Never worn.

i've had my watch for 1 month, but no one seems to be able to provide me with instructions on how to set the watch up, since the watch was launched without set up instructions. And the promised custom sizing wasn't done. Must go to jeweler and pay for this. Have notified customer 'service' yet no one has provided any help.

Citizen Response We are sorry to hear about your experience with your new watch. It's standard for us to provide bracelet sizing with applicable orders, so we apologize for the inconvenience. Your feedback is important, and we're working to address these issues. Additionally, you can find step-by-step setting instructions on the product page of our website. We'll also be reaching out to you via email to provide solutions and assistance.