Mickey does not appear at night like indicated

The watch itself is great and the girlfriend really likes it. Like others have said, what should be seen in the dark, does not appear in the dark. I asked the girlfriend if she wanted to to return the watch for another and she said she likes the watch just as it is.

luminous highlights doesn't work

Bought this watch back in Dec 2021 because I liked how the night sky lit up, however, the "luminous highlights that portray the perfect starry night" does not work.