I, too, got mine as a free promotion and it will not work. I can’t write customer service as they require a model number and I can’t find one on it. I’m very frustrated! Guess they give the duds out as freebies. Gee, thanks, Citizen—NOT!
Citizen Response
Haven’t been able to make this work after multiple tries. Perhaps mine is just a dud. Mine came as a free gift promo, so I haven’t bothered sending it back.
Very cool product…easy to use and good for multiple charges.
It is a good product, I like it and it sets my mind at ease when out on the road without having a charging source.