Pattiv 04/28/24

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Power Bank not working

I, too, got mine as a free promotion and it will not work. I can’t write customer service as they require a model number and I can’t find one on it. I’m very frustrated! Guess they give the duds out as freebies. Gee, thanks, Citizen—NOT!

Citizen Response We are sorry about the issue with your complimentary solar battery bank. It's unusual to hear this as each one is tested before including it with a qualified purchase. You can find the model number for this item on the product page where you entered your review. We will reach out to you via email to provide assistance.

Thevias 12/20/23

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No power

Haven’t been able to make this work after multiple tries. Perhaps mine is just a dud. Mine came as a free gift promo, so I haven’t bothered sending it back.

Alvado10 10/17/21

Verified Buyer

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Quality

It is a good product, I like it and it sets my mind at ease when out on the road without having a charging source.

John 12/23/22

Verified Buyer

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John Adams Solar Charger

Very cool product…easy to use and good for multiple charges.