Hyperviper76 03/08/23

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It's ok

Overall a nice time piece, very accurate, and it has good coloring (I have the blue one). The bad's: It is a bit heavy, especially considering that there are lighter weight watches that offer the same features plus many more at a cheaper price. There is no button beep, no hour beep, and no vibrating alarm. Also, my digital displays are very dim despite being brand new. (I have literally owned the watch for 3 hours). I am seriously considering returning it.

Eric 04/29/21

Verified Buyer

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Watch

Hard to set time If you live in Arizona. You would have to have California time while it’s daylight savings time. Can’t set time for Arizona

Citizen Response Thank you for your feedback and for reaching out to us. We're very happy to have been able to troubleshoot with you and resolve the difficulty you were experiencing. We hope you enjoy your Promaster Sailhawk timepiece for years to come!

Tom 04/19/24

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Extremely difficult!!

This is the most difficult watch to set the time on that I have ever owned. I will never buy another Citizen watch.

Citizen Response We are sorry to hear about your experience with setting the time on your new watch. The Promaster Sailhawk is designed to be a versatile, high-performance timepiece. You can find step-by-step setting instructions conveniently located on the product page of our website. Your satisfaction is important to us. We will be reaching out to you via email to provide solutions and assistance.

Tdub 11/09/23

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confusing

very difficult to change the time. I would have never bought this watch if I knew how difficult and tedious it is to make a simple change